Kayla Arndt
Freelancer
Open to opportunities
Phone:
262-332-0064
Email:
Location:
Denver, CO
Welcome!
I am an eager professional searching for part-time, freelance, and flexible work opportunities to which I can dedicate my unique skills and experiences.
EXPERIENCE
May 2020 - Present
Freelance & Part-Time Work
Jobs include: Subtitling videos, insurance invoicing, data work, blog/newsletters, video editing
April 2016 - April 2020
WellBiz Brands
Operations Services & Communications Manager
Previous Roles:
Operations Services Specialist
Innovation Manager
Duties Include: Consulted in operational and communication decisions. Managed operational projects aimed to improve efficiencies. Communicated effectively with vendors, franchisees, clients, and employees. Provided operational support to marketing projects and campaigns. Coordinated with other departments to ensure efficient implementation of policies, launches, and initiatives. Served as committee chair for wellness committee. Edited communication, operational, and educational documents. Published biweekly newsletter.
Key Accomplishments: Assisted in successful launch of a new service. Developed standardized process for innovation test management. Coordinated and planned for national conference of 450+ attendees. Served as team leader for Learning Management System implementation with on-time launch. Received promotion within first year of employment.
November 2016 - April 2016
Beyond Campus Innovations
Applicant Advisor
Duties Included: Managed leads and accounts for student recruitment and enrollment. Guided prospective students through the admissions process through first week of class. Adhered to university policies, procedures, and deadlines while balancing ability to develop creative solutions and ideas. Maintained high communication and cooperation with coordinating departments. Attained key performance metrics and goals.
Key Accomplishments: Consistent top performer among team members. Received high reviews from students. Regularly obtained retention rewards. Entrusted to provide important feedback, supplemental training to team members, and viable ideas for efficiency and performance. Represented the team in multiple presentations.
December 2013-November 2016
Elements Massage
Studio Manager
Duties Included: Member retention and acquisition. Human resource management, recruitment, and staff management for 60+ employees. Trained employees and developed training material. Managed client satisfaction and mitigated negative reviews. Developed business partnerships and relationships for both promotion and exchange of services. Organized and executed events.
Key Accomplishments: Achieved growth to 500+ members at two studio locations that had previously remained stagnant at under 300 members. Attained a 90% Net Promoter Score and consistently maintained above average NPS scores in the 80’s. Spoke at National Conference on creating positive workplace culture.
May 2013 - December 2013
Elements Massage
Massage Therapist
Duties included: Performed therapeutic and relaxation massages in a professional setting. Maintained steady retention rates as well as a 90% NPS score or above.
September 2010 - July 2013
Madison Environmental Group
EnAct Intern, Community Relations Manager
Duties Included: Program management. Sponsor relations. Marketing for events and program. Editing. Recruitment. Event planning and development. Developed and Designed engaging outreach supplies and reports
Key Accomplishments: Republished 2nd edition of 130-page guidebook. Orchestrated numerous events including a film screening.
July 2011 - May 2013
Peak Performance Massage
Massage Therapist, Independent Contractor
Duties included: Completed therapeutic and relaxation massages in a professional environment. Acquired and retained clientele. Managed schedule.
May 2005- July 2013
Various Retail and Food Service roles
Companies include: Victoria's Secret, Olive Garden, Starbucks, Aldo Leopold Nature Center, Clean Wisconsin
Sales, Cash handling, beverage preparation, guest satisfaction, donation calls, report preparation, retail set up
EDUCATION & STUDY ABROAD
2017-2020
Master's of Science
Colorado State University Global Campus
Master's of Science in Organizational Leadership
Specialization: Project Management
4.0 GPA: Graduated with Honors
2006-2010
Bachelor's Degree
University of Wisconsin - Madison
Bachelor of Arts: December 2010
Double Major: French
International Studies (Global Environment focus)
June 2010 - July 2010
Study Abroad
School for Field Studies Nairobi, Kenya
June 2010-July 2010
Wildlife Management Summer Program
August 2009- December 2009
Study Abroad
CIREFE Rennes, France
August 2009-December 2009
French Language Program
2007-2008
Vocational
Wisconsin Institute for Natural Wellness
Massage Therapy degree
PERSONALITY PROFILE
ENTJ: The Commander
Myers-Briggs profile
StrengthsFinder: Strategic, Communicator, Woo, Individualization, Activator
High i DiSC Profile:
The Persuader
SKILLS
Microsoft Office- Experienced
Google Docs & Sheets - Experienced
Cash Handling & Software Based POS
Employee Recruitment and Paperwork
SalesForce - Intermediate
Adobe InDesign, Acrobat - Proficient
Video Editing - Intermediate
Public Speaking
Event Planning - Intermediate
Software: MailChimp, Campus Nexus, TextUs
PERSONAL
Background
Raised in Wisconsin, my husband and I moved to Colorado in 2013 in search of new adventures. We are now the proud parents of two daughters ages 3 and 2 months. I am very family oriented and bring a wide variety of experiences and education with me to create a unique applicant profile with natural leadership skills.
Interests
I enjoy creating healthy cooking adventures and staying physically active. Our family often plays strategic board games for fun. I also am active in the arts and enjoy music, reading and crafting. We spend time outdoors together as well, either camping, skiing, or just enjoying the land. I also participate in activism work for various conservative causes.
Dedication to growth
I am dedicated to my personal and professional growth. I regularly read development books in order to expand my knowledge and skill set and seek out opportunities to learn. I bring a can-do attitude to any new experience.